Flight Cancellation Rights in Brazil: Claim Your Compensation
Brazilian law protects passengers when airlines cancel flights. You are entitled to full refund, rebooking, material assistance and monetary compensation. Claimy handles everything for free.
Your Rights
What you are entitled to
Full ticket refund
Right to 100% refund within 7 business days if you choose not to travel.
Rebooking on next flight
The airline must rebook you on the next available flight to your destination.
Material assistance
Food, hotel and transport paid by the airline while you wait.
Moral damages compensation
Cancellation within 72h generates right to monetary compensation for inconvenience.
Extra expenses reimbursement
Hotel, taxi and food paid out of pocket are reimbursable with receipts.
Up to R$1,000 advance via Pix
Claimy can advance payment for your inconvenience while the case is processed.
The 72-Hour Rule in Brazil
Brazilian ANAC Resolution 400/2016 requires airlines to notify passengers of flight cancellations at least 72 hours in advance. If notification is given with less than 72 hours notice — or not at all — the airline faces significantly stronger compensation liability. This rule applies to all airlines operating in Brazil, regardless of nationality.
Frequently Asked Questions
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